Privacy Policy

Information we collect

• Account details, such as your email address, sign-in provider, and authentication identifiers.
• Profile details you choose to add, including your display name, photo, banner, biography, location, company or role, and social links.
• Community activity, including comments, live-chat messages, replies, reactions, reports, saved content, and newsletter preferences.
• Private-message content, conversation membership, and delivery or read-status information when you use direct messages or member chat.
• Membership and transaction details, such as subscription status and billing identifiers. Payment-card details are handled by the payment provider and are not stored by Turf Talk.
• Staff-provided episode files and supporting information when authorized users upload content.
• Technical and usage information, such as device and browser details, approximate location derived from an IP address, pages or episodes viewed, playback activity, and diagnostic events.

How we use information

• Provide accounts, profiles, media playback, comments, live chat, reactions, newsletters, staff tools, and customer support.
• Personalize the experience and remember preferences across the Turf Talk website and mobile app.
• Protect the service, prevent abuse, enforce community rules, investigate reports, and maintain reliability.
• Understand audience engagement and improve Turf Talk content, products, and features.
• Deliver, measure, limit, and report advertisements or sponsorships, and honor ad-free member access.
• Generate episode transcripts, chapters, summaries, and mentioned-resource lists for staff-uploaded media. Automated results may be reviewed or corrected by staff.

Services that help operate Turf Talk

Turf Talk uses service providers to operate its website and app. These may include Supabase for authentication, databases, realtime features, and file storage; Cloudflare Stream for live-video ingest, processing, delivery, and recordings; Stripe or another payment provider for subscriptions; Google or direct sponsors for advertising and measurement; Expo and app-store services for mobile delivery; OpenAI for authorized media-processing features; email delivery providers; and podcast hosting or analytics providers, including Podcast.co, when episodes are played.

If you choose Google, Apple, or Facebook sign-in, that provider processes the sign-in request under its own privacy policy and shares the account information needed to create or access your Turf Talk account.

When information is shared

We share information with vendors only as needed to provide, secure, measure, and improve the service. Public profile fields and community posts are visible to other users as indicated in the product. We may also disclose information when required by law, to protect rights or safety, or as part of a business transfer. We do not sell personal information for money.

Cookies and local storage

The website and app use cookies or device storage to keep you signed in, remember settings, support security, understand service performance, limit repeated ads, and measure advertising. Where required, non-essential advertising storage is used only after the applicable consent choice. Blocking required storage may prevent account and community features from working.

Retention and security

We retain information for as long as needed to operate the service, meet legal obligations, resolve disputes, and protect Turf Talk and its community. Reasonable technical and organizational safeguards are used, but no internet service can guarantee absolute security.

Your choices

• Update your public profile and newsletter preferences from your account.
• Delete or edit eligible community content using the controls provided, subject to moderation and recordkeeping needs.
• Request access, correction, or deletion of your account information by contacting Turf Talk.
• Disconnect a social sign-in through the relevant provider and contact Turf Talk if you also want the linked account removed.

Children

Turf Talk is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Policy updates

We may update this policy as the service evolves. The current version and its effective date will remain available on this page.

Contact us

Questions about these terms or your information can be sent to ejones@turfteacher.com.